Membership FAQ'S
Here are some questions that we receive from people when they are about to get started with us.
You are very welcome to drop into the club to have a look at a class in progress, meet us, see the facilities, chat to us & ask us any questions you may have! We would love that!
We understand some people like the comfort of a trial class, but trial classes are difficult to schedule as our classes require bookings, and we have an 8 day future booking system for our members. Instead, for comfort, we offer a 14 day ‘Love Us’ guarantee on all memberships. We offer a full refund within 14 days of joining if you don’t love us or simply just change your mind. No questions asked. It's our way of saying 'try us' without any gimmicks.
We don't charge a Joining Fee on any of our memberships.
We have a 14 day ‘Love Us’ guarantee on all memberships. We offer a full refund within 14 days of joining if you don’t love us or simply change your mind. No questions asked. It's our way of saying 'try us' without any gimmicks.
We offer two different Minimum Commitment Periods. My Workout is a 6 month minimum commitment and Workout Flexi is a 4 week minimum commitment. To keep things relaxed, we do not ask for long commitments of 12 & 18 months.
Of course. If you are keen to join, but not ready to commit to a 6 month minimum commitment period, then start on the Workout Flexi membership, and swap over after the 4 week minimum commitment period or whenever you feel ready to commit to longer.
Payments are made fortnightly every second Thursday.
You can download the 2025 Fortnightly Membership Calendar displaying the payment dates here.
Absolutely. You can suspend your membership for a minimum period of 14 consecutive days, just let us know at least 3 days prior to the first day of the suspension period. A suspension fee of 50 cents per day applies.
Simply email us (or pop into the Club) giving 28 days notice of your cancellation. An early cancellation fee will apply if the cancellation is within your minimum commitment period. Your full membership rate applies during the 28 day notice period.