Booking your Group Reformer Classes at Workout.
- Bookings are required for all classes, and can be done via our App (click here to download our app) or Member Portal (click here).
- You can book 8 days in advance for classes.
- If a class is full you can still select to book into the waitlist for that class. If a spot in the class becomes available, you will be automatically booked in and notified via email and sms confirming your booking.
- Group Reformer Classes have a limit of 4 future bookings, including waitlisted bookings.
- If you try to book more than 4 future Group Reformer Classes you will receive a message saying “Online Booking Limit Exceeded”.
If you are unable to attend a class you have booked:
- The cancellation notice period for all classes is 1 hour. If you are unable to attend your class, we kindly ask that you cancel via the App or Member Portal outside the 1-hour cancellation window.
- If you are booked in for an early morning class, we kindly ask you to cancel by 7pm the night before. This will allow members who are on the waitlist to receive notice the night before.
Late Cancellation/No-show fee for Group Reformer Classes:
- If you cancel within 1 hour of your class commencing, or do not show for your class, you will be charged an automatic late cancellation/no-show fee of $7.50. An automatic email will be sent to you the day after you missed your class so you are informed. Late cancellation/no-show fees will be deducted alongside your fortnightly membership.
Check into the club using your Access Fob as this step registers your attendance into your booked class.
- If you do not have your access fob or key tag, please see the front desk staff to sign you into your class. This will avoid being registered as a ‘no-show’ for your class.
FAQ’s
If you can no longer attend a class, you must cancel your booking via the App or Member Portal up to 1 hour before the class starting time. If you are booked in for an early morning class and cannot attend, we do ask you to cancel by 7pm the night before to allow members who are on the waitlist to receive notice the night before.
You can cancel your booking via our App or Member Portal up to one hour before the class starts. Cancellations are not accepted by email.
The late cancellation/no-show fee reduces the number of booked members not attending our this popular class. If you are unable to attend a class, we kindly ask that you cancel via the App or Member Portal outside the 1 hour cancellation window. If you cancel within 1 hour of your class commencing, or do not show for your class, you will be charged an automatic cancellation/no-show fee of $7.50.
Click here to download our app now.
Go to workout.net.au, select Members Area from menu, and select Member Portal from dropdown menu.
You will be notified via email and sms if a spot in the class becomes available, confirming you are automatically booked in. This will often happen in the final 1-2 hours before a class is scheduled to start.
It is quite likely you will get into the class from the waitlist, so it is super important to take yourself off the waitlist if you no longer wish to attend the class. This is important because if you are accepted into a class from the waitlist 1 hour before the class starts you will not be able to cancel out of the class with enough notice and you will be registered as a ‘no-show’ if you do not attend.
If you are accepted into a class from the waitlist 1 hour before the class starts you will not be able to cancel out of the class with enough notice and will be registered as a ‘no-show’ if you do not attend. Please manage your waitlisted bookings by taking yourself off the waitlist if you cannot attend the class with 1 hour notice. This will ensure you are not charged a no-show fee.
It is important you check into the club using your Access Fob as this step also registers your attendance into your booked class. If you do not have your Access Fob, please see the front desk staff to sign you into your class. This will avoid being registered as a ‘no-show’ for your class.
You can have up to 4 future Group Reformer Class bookings, including waitlisted bookings . If you try to book more than 4 future classes, you will receive a message saying "Online Booking Limit Exceeded".